Privacy Policy
Last updated: September 2025
At O1brand Floss LLC, your privacy matters to us. This policy explains what data we collect, why we collect it, and the choices you have. This page is provided in a clear, bulleted format suitable for advertising compliance.
Data We Collect
- Contact details you provide via our forms: name, email address, phone number, and message content.
- Order and shipping information when you purchase products: name, address, and transaction details processed by our payment partners.
- Project preferences you share: project type, budget range, and timeline selections.
- Usage data such as pages visited, device type, and approximate location (city/region) collected automatically via cookies and analytics.
How We Use Your Data
- To respond to your quote requests, inquiries, and customer support needs.
- To process and fulfill orders, including shipping confirmations and updates.
- To improve our products, website, and services through aggregated analytics.
- To send relevant updates, promotions, or oral-care tips — only if you have opted in. You may unsubscribe at any time.
Data Retention
- We retain personal data only as long as necessary to fulfill the purposes outlined here.
- Order records are kept for the duration required by Canadian tax and accounting regulations.
- You may request deletion of your data at any time, subject to legal retention requirements.
Third-Party Use
- We do not sell your personal data to any third party.
- Trusted service providers (e.g., payment processors, shipping carriers, analytics platforms) may access data solely to perform services on our behalf.
- Each provider is contractually bound to protect your data and use it only for the agreed purpose.
Data Security
- We use industry-standard encryption (SSL/TLS) to protect data in transit.
- Access to personal data is restricted to authorized personnel only.
- We regularly review our security practices to safeguard your information.
Your Rights
- Access: You may request a copy of the personal data we hold about you.
- Correction: You may request correction of inaccurate or incomplete data.
- Deletion: You may request deletion of your data, subject to legal obligations.
- Opt-out: You may unsubscribe from marketing communications at any time via the link in our emails.
- To exercise any right, contact us at info@o1brand.com.
Questions about this policy? Contact us at info@o1brand.com or (587) 349-0499.